Refund policy

We have a 7-day exchange policy, which means you have 7 days after receiving your article to request an exchange.

ARTICLE CANNOT BE EXCHANGED FOR ANY OTHER ARTICLE. ONLY SIZE CAN BE EXCHANGED AND IF A PARTICULAR SIZE IS NOT AVAILABLE THEN SELLER HAS THE DISCRETION TO ALLOW ANY OTHER ARTICLE PURCHASE OR RETURN IF POSSIBLE.

To be eligible for a exchange, your article must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a exchange, you can contact us at dashdollsofficial@gmail.com. 
If your exchange is accepted, we’ll send you a return shipping label or instructions on how and where to send your package. Article sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any question at dashdollsofficial@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong article, so that we can evaluate the issue and make it right.