Shipping policy

Shipping Policy – Dash Dolls
Thank you for shopping with Dash Dolls by Kirti Jain. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below.

📍 Shipping Locations
Domestic Shipping: We currently ship across India.

International Shipping: For international orders, please contact us at support@dashdolls.in.

🕒 Order Processing Time
Processing Time: Orders are processed within 24-48 hours after payment confirmation.

Business Days: Our business days are Monday to Saturday. Orders placed on Sundays or public holidays will be processed on the next working day.

Made-to-Order Items: For items marked as made-to-order, please allow an additional 1-2 business days for production before dispatch.

🚚 Shipping Timeline: We usually ship within 24-48 Hours.

Note: Delivery timelines may vary due to factors like weather conditions, courier delays, or unforeseen circumstances.

Cash on Delivery (COD): Currently, COD is not available.

🔍 Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with the tracking number and courier details. You can also track your order in the “My Orders” section of your Dash Dolls account.

📦 Packaging
All products are carefully packaged to ensure they reach you in perfect condition. In case you receive a damaged package, please contact us immediately at support@dashdolls.in.

📍 Incorrect Address Disclaimer
Please ensure that your shipping address, contact number, and pin code are accurate. Dash Dolls is not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

❓ Need Assistance?
For any queries or assistance regarding your order, feel free to reach out to us:

📧 Email: Dashdollsofficial@gmail.com 

📞 Phone: +91-9999446504 (Monday to Saturday, 11 AM – 6 PM)

This shipping policy is subject to change without prior notice. Please refer to our website for the most current information.